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Health Insurance/Information Program (801) 468-2416

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Salt Lake County
Aging Services
2001 South State Street
#S1500
SLC, UT 84190-2300

Hours: 8 am - 5 pm M-F
Phone: 801 468-2454
Email

Last Updated: 10/01/2007

Description:

The Health Insurance Information Program (HIIP) volunteers go to the homes of people on Medicare and help sort out provider statements, Medicare statements, and supplementary insurance statements. Information is also provided to people getting ready to go into the Medicare system. Volunteers also provide assistance at different health fairs with booth personnel support and presentations that give information about Medicare and supplementary insurance.

Volunteer Opportunities:

1. HIIP Counselor

Requirements:

  • Ability to read
  • Interest in Medicare, Medicaid, and supplementary insurance
  • Ability to work with providers
  • Provide own transportation
  • Provide monthly reports
  • Personal background free from theft or violent behavior

Commitment:

  • 2 - 4 hours per month
  • Yearly 3 day training

2. Office Support

Requirements:

  • Enjoy talking with people - both walk in customers and telephone customers
  • Basic computer skills
  • Ability to read

Commitment:

  • 2 - 4 hours during office hours weekly
  • Yearly 3 day training

Training and Support:  An annual three day training is provided to learn about Medicare, Medicaid, Long Term Care Insurance, and supplementary insurance. Speakers from the Veterans Associan, Social Security and Health Insight are also brought in. A quarterly Inservice Training is also provided. Staff members also provide assistance, along with the Volunteer Coordinator.

Contact person: Deb Scott, 2001 South State Street, S1500, Salt Lake City, Utah 84190. Telephone (801) 468-2416, Fax (801) 468-2852, E-Mail: dscott@slco.org

Volunteer now!

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