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In 1991, the National Association of Area Agencies on Aging (NAAAA) established the Eldercare Locator, a toll-free 800 number for identifying the information and referral services provided by State and Area Agencies on Aging. This service is part of a National Information and Referral Initiative implemented by the Administration on Aging in collaboration with NAAAA and the National Association of State Units on Aging.
Individuals calling this service have access to more than 4,800 state and local information and referral service providers, identified for every ZIP code in the country. The database also includes special purpose information and referral telephone numbers for:
- Alzheimer's hotlines
- Adult day care/respite services
- Nursing home/ombudsman assistance
- Consumer fraud
- Hospital/nursing home information
- In-home care complaints
- Legal services
- Elder abuse/protective services
- Medicaid/Medigap information
- Tax assistance
- Transportation
The Eldercare Locator -- 800 677-1116 -- is available on weekdays, 9:00 a.m. to 8:00 p.m. (EST)
Additional information about the National Information & Referral Initiative or the Eldercare Locator can be obtained by contacting the National Association of Area Agencies on Aging at 202 296-8130.
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